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Lodging & Resorts
Whether you're a small, intimate country inn or large-scale, multi-dimensional resort, delivering top-notch service throughout your establishment is critical to your success.
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Want to learn how TRI could help your resort?
Client Comments
"Switching to TRI; the whole process was uneventful. You did what you said you would do. The rates are reasonable. It works."
Ray Morley, Owner
Ipswich Bed & Breakfast
Lodging & Resort Articles
Our free articles illustrate our process in action.
How A Little Seasonal Staff Training Saves Big on Credit Card Costs
Many merchants hire seasonal staff. The new employees usually receive some sales and customer service training. Often overlooked is training on credit card processing. Improperly trained staff can cost merchants a significant amount of money and effort. One of our ski resort clients found a few hours of training saved them $15,000 a year. We’ve outlined some of the more common situations where improperly trained staff may make costly errors. Any sound familiar to you?
The Top 8 Hidden Fees and How to Expose Them
The merchant credit card business is highly competitive. Many banks and processing companies use aggressive and somewhat deceptive sales tactics to lure new customers. Businesses sign-up thinking they closed a great deal. The deal soon looses its luster as more and more “hidden fees” pop up increasing the overall cost. Are any of these lurking in your agreement?
Customized Services for Lodges & Resorts
- Terminal applications specially designed for smaller properties (less than 50 rooms) or terminal and property management system interfaces for properties with more than 50 rooms
- Terminal applications handle advance deposits, check-in, check-out and all the nuances of room and resort credit card acceptance
- Visa and MasterCard transactions qualify at the lowest possible interchange rates
- Property Management System interfaces directly connect to credit card networks for increased speed and accuracy
- Onsite staff training and ongoing reviews to control costs and improve efficiency
- ClientLine®, web-based reporting service sorts transactions and settled batches for easy reconciliation
- Gift and Loyalty Card options to boost sales and strengthen customer relationships
TRI offers the only Conversion Guarantee in the industry!
