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13 Feb TRI Works Magic for its Customers. Just ask Quality Systems & Service

Written by Published in Blog

For several decades, Quality Systems & Service, Inc. of Mississippi has had an innovative business as both an owner/operator of car washes and a car wash equipment distributor. It has also had a little sales secret: a highly successful referral program with Transaction Resources, Inc. TRI helps to make QSSI car wash installations go smoothly every time with best-in-breed credit-card processing solutions. Fortunately for its customers, QSSI shares this wisdom by strategically inserting TRI into its sales process

Since 1979, QSSI has been doing business on both sides of the carwash “fence,” both as car wash business owners, and as distributors of car wash equipment. It’s a formula for success for QSSI. One of the important parts of the equation has been QSSI’s choice of Transaction Resources, Inc. for the implementation of credit-card processing for all the car washes that it purchases and sells.


“TRI makes pay station setup so easy for my customers,” says Brad Ray, of QSSI’, whose father, Bud Ray, originally founded the business. “We use the TRI solution ourselves, and our partnership with them goes back to the 1990s, so clearly we trust TRI implicitly with all our business lines. The biggest test is always who you use for your own business, right?”
 

Ray loves making the experience for his new customers seamless by bringing TRI into the outfitting process, because he knows from personal experience that they will quickly and efficiently get new pay stations up and running, and keep his customers very happy about their investment.

“The work that TRI does for us and for our customers is like magic to laypeople,” he confides. “Our customers, as entrepreneurial as they are, generally have no idea where to go for competitive, customer-focused credit card processing services. We are happy to share our time-tested connections and insight, and save them many headaches.” Quality Systems & Service, Inc. prides itself on having its finger on the pulse of a rapidly changing car wash industry, having lived the evolution firsthand as owner/operators of many car washes over the years.

One of the newest car wash payment options, which QSSI already offers, thanks to TRI, is a monthly pay pass. This car wash “club” provides unlimited washes for an automatically drafted monthly fee. This already-popular new payment model is a win-win proposition for both owners and customers: it brings game-changing predictability to car wash owners’ profits, while also bringing great perceived value to the customer.

“Car wash technology--including the evolution of pay stations that have made credit cards the de facto method of payment--keeps pushing the envelope,” Ray advises. “It’s nice to have a strategic partner like TRI who is right there to empower us on the cutting edge, supporting our day-to-day operations and helping to fuel our strong reputation.”

Last modified on Tuesday, 18 February 2014 21:15
TRI Staff

TRI Staff contributors are located in Transaction Resources, Inc. offices around the United States. With lead writer, Isa Cann, staff work as a team to provide product and Payment Industry insights to current customers and others interested in Merchant payment processing related news and information.

Website: www.transactionresources.com